Lomeo is a Stripe App designed to turn your existing Stripe products into event tickets. Unlike traditional ticketing platforms that manage your payouts and checkout experience, Lomeo works seamlessly within your own Stripe account. When you sell a ticket through Stripe, Lomeo automatically generates a QR code, emails it to your guest, and provides a simple scanner link for check-in. Think of it as a ticketing plugin for Stripe—keeping your payments, branding, and customer data exactly where you want them.

Absolutely! Lomeo is a great fit for small to mid-sized events, such as independent theater shows, workshops, art exhibitions, classes, and community gatherings. If you're already using Stripe and want a straightforward way to issue tickets without setting up a heavy, all-in-one ticketing platform, Lomeo is designed exactly for you.

Yes, you certainly can. Whether you're using a 100% discount code on a Stripe Payment Link or issuing a free invoice, Lomeo can automatically generate and email QR tickets for free events, just as it does for paid ones.

Because Lomeo syncs directly with your Stripe products, it supports almost any ticket type you can create in Stripe. Whether you need early bird specials, VIP access, student discounts, or multi-tier pricing, simply set them up as different products or prices in Stripe, and Lomeo will gracefully handle the ticketing.

Yes, you can easily manage multiple events, shows, or dates under a single Stripe account. Just set them up as different products in Stripe, and Lomeo will organize and issue tickets for all your different sales flows without the need for separate accounts.

If you process a full refund in Stripe, Lomeo will automatically revoke the associated tickets so they can no longer be scanned at the door (please note that partial refunds won't revoke tickets). For event cancellations or transferring a ticket to another attendee, you can manually manage the ticket status within your Stripe dashboard.

Yes, since Lomeo is built specifically as a Stripe App, you'll need a Stripe account to get started. If you already use Stripe, setup is incredibly fast—just install the app, select which Stripe products should act as tickets, and you're ready to go. It's much quicker than learning a whole new ticketing platform.

Your funds go directly into your Stripe account, just like any other Stripe transaction. Lomeo never holds your funds or acts as a middleman. We simply handle the ticket delivery while Stripe continues to process all your payments safely and securely.

Lomeo works beautifully with Stripe's most popular checkout flows. This includes Stripe Payment Links, Stripe-hosted Checkout pages, and Stripe Invoicing. As soon as Stripe confirms an order is paid (or marked as free), Lomeo steps in to issue the tickets.

Since your attendees check out through Stripe, they can use any payment method you have enabled in your Stripe account. Depending on your region and settings, this usually includes major credit cards, Apple Pay, Google Pay, and more.

Yes, absolutely. We know how important it is to test your event setup. Lomeo fully supports Stripe's Test mode, allowing you to simulate purchases, check the ticket delivery emails, and even test the QR scanner without affecting your live event data.

Lomeo connects securely to your Stripe account. The moment Stripe confirms a successful payment, Lomeo automatically steps in behind the scenes to generate the unique QR codes and email the tickets to your guests, ensuring a smooth and instant experience for your attendees.

Attendees receive their tickets almost instantly. Right after a successful purchase, Lomeo generates the QR codes and sends a friendly confirmation email. This email contains their ticket details, the QR codes, and a secure link to download the tickets as a PDF if they prefer.

No app downloads are required! We've kept check-in as simple as possible. Your door staff can simply open a secure, web-based scanner link right in their smartphone's browser. It’s quick to load and very easy to use.

You can generate a secure check-in link directly from your Stripe dashboard - Lomeo app setting page. Just share this URL with your door staff. Multiple team members can open the link on their own phones and scan tickets at different doors simultaneously.

Yes! Lomeo offers a beautiful, embeddable mini-cart that you can easily drop into your existing website. Whether you use WordPress, Webflow, or a custom-built site, your attendees can buy tickets directly from your page without ever feeling like they've left your brand.

Yes, you can. Once you verify your custom domain in the settings, Lomeo will send all ticket confirmation emails directly from your own email address. This is a great way to maintain trust and keep your brand front and center.

Definitely. Lomeo automatically pulls your brand logo and colors directly from your Stripe settings to keep things visually consistent. You can also customize the welcome message inside the email, ensuring the tone and details perfectly match your event.

Yes, for those who want full control, our embedded cart supports custom CSS overrides. You can gracefully adjust colors, fonts, border radii, and more to ensure the ticketing experience seamlessly matches your website’s unique design.

Your brand comes first. By default, Lomeo uses your business name exactly as it appears in Stripe. Once you set up your custom sender domain, your attendees will see your brand name and your email address in their inbox, providing a fully white-labeled experience.

Our free plan allows you to issue up to 100 tickets every month, with all the core ticketing features included. Lomeo’s pricing is based entirely on your monthly ticket volume, so we don't hide features behind paywalls. (Please note: Stripe’s standard transaction fees for processing the payment still apply).

We offer simple, flat-rate monthly tiers as your events grow:

Growth: €19 / month (up to 600 tickets)
‍Business: €49 / month (up to 1,800 tickets)
‍Business Plus: €99 / month (up to 4,500 tickets)

For example, if you're hosting an intimate workshop with 80 attendees, the Free plan is all you need. If you're selling 150 tickets spread across three months (50 a month), you're also comfortably within the Free plan! Our goal is to make local events affordable to host.

If you are looking for a custom plan for larger volumes, please feel free to contact us at [email protected].

No, never. Lomeo relies entirely on simple, transparent monthly subscriptions. We don't take a percentage of your sales or charge sneaky per-ticket fees. We believe event organizers should keep the money they earn, making it easier and more affordable to bring people together.

Yes, our plans are billed on a flexible monthly basis. You can manage your subscription at any time:

Upgrades happen instantly, so you can accommodate a sudden spike in sales right away. Downgrades take effect at the start of your next billing cycle. Cancellations will safely stop your plan from renewing at the end of your current month.

Lomeo does not charge any per-user fees. Since Lomeo lives inside your Stripe dashboard, your team access is managed entirely through your own team settings on Stripe, at no extra cost from us.

If you cross your monthly limit, Lomeo will safely continue to generate new tickets in the background so you never lose a sale. However, the automated delivery emails will be paused until your monthly usage resets or you upgrade your plan. We highly recommend monitoring your ticket sales during a big launch to ensure your guests receive their tickets timely.

We understand that event planning can be exhausting and things slip through the cracks! If you forget to cancel after your event wraps up, just reach out to us. We are happy to help sort it out and process a refund for the unused time.

Yes, you can. You can easily export your ticket data as a CSV file directly from the Lomeo app. To help you prepare for your event, the export includes exactly what you need at the door: the buyer's email, ticket status, scan times, order IDs, and ticket types.

If you ever decide to uninstall Lomeo, we keep your data safe for a 30-day grace period, just in case it was an accident or you change your mind. Once those 30 days have passed, we permanently and securely delete your ticket data to fully respect your privacy.

We keep data collection to an absolute minimum. Lomeo only gathers what is strictly necessary to deliver tickets and help you run your event smoothly.

For instance, we only collect the attendee's email address so we can send them their tickets. We never store personal details like their names, physical addresses, or payment information—all of that sensitive data remains safely protected within your own Stripe account.

For more details, please feel free to review our full Privacy Statement.

While Lomeo is designed to be a simple, self-service tool without a 24/7 live chat, we still care deeply about your event's success and are always here to support you.

If you ever need a hand, you can reach us in two ways:

Send us an email at [email protected], and we'll gladly get back to you within 24 hours; Book a video call with us to walk through any questions together. You can grab a slot right here: https://calendly.com/lomeo...